Delivery & Returns | Drayman's Brewery
Delivering South Africa's Oldest Craft Brewery — Right to Your Door
At Drayman's, we've been crafting exceptional beer and artisan spirits since 1997. Getting our products safely and swiftly into your hands is just as important to us as what goes into brewing them. Whether you're ordering a case of our award-winning craft beer or a bottle of Hakkiesdraad Mampoer, we want your delivery experience to be every bit as satisfying as the first sip.
Delivery Information
Free Delivery in Gauteng
Enjoy free delivery on all orders over R650 within Gauteng. Because great craft beer shouldn't cost you extra to enjoy at home.
Nationwide Delivery — South Africa
We deliver to all major centres across South Africa. Delivery fees and timeframes for areas outside Gauteng will be calculated at checkout based on your location.
Delivery Timeframes
- Gauteng: 1–3 business days
- Other major centres: 3–5 business days
- Remote or outlying areas: 5–7 business days
Orders are processed on business days (Monday to Friday, excluding public holidays). You'll receive a confirmation once your order is on its way. Please remember to fill in all your contact details at checkout to receive shipping notifications.
Please Note: All alcohol orders are subject to South African liquor legislation. Delivery will only be made to persons 18 years of age or older. By placing an order, you confirm that you are of legal drinking age.
Returns & Refunds
We stand behind every product we make.
If for any reason you are not completely satisfied with your Drayman's order, we will make it right — simple as that. We offer a full money-back guarantee or a complete product replacement, whichever you prefer.
How It Works:
- Contact us within 30 days of receiving your order.
- Let us know what went wrong — damaged product, incorrect item, or if it simply didn't meet your expectations.
- We'll arrange a refund or replacement at no cost to you.
No fuss. No fine print. Just honest, straightforward service from a brewery that cares.
To log a return or refund, contact us:
- Email: info@draymans.co.za
- Phone: 012 804 8800
- Address: 222 Dykor Road, Silverton, Pretoria, 0184
Frequently Asked Questions
Q: Can I return an opened product?
A: Yes — if the product is faulty, damaged on arrival, or not as described, we will accept returns regardless of whether it has been opened. Just get in touch with us.
Q: What if my order arrives damaged?
A: Please photograph the damaged item and contact us within 48 hours of delivery. We'll arrange a replacement or full refund without delay.
Q: Do you deliver outside South Africa?
A: At this time, we deliver within South Africa only.
Q: How do I track my order?
A: Once your order has been dispatched, you'll receive a tracking number via email to follow your delivery in real time.
Why Shop with Drayman's?
- South Africa's oldest running craft brewery — since 1997
- Award-winning craft beer and artisan spirits
- Free Gauteng delivery on orders over R650
- Nationwide delivery across South Africa
- Money-back guarantee or full product replacement
- Family-owned, proudly South African
Drayman's Brewery | Silverton, Pretoria | info@draymans.co.za | 012 804 8800
Not for persons under the age of 18. Enjoy responsibly.